The ARK Team

DIRECTOR

With over 18 years of experience across lending, real estate, and accounting, Duane offers a rare combination of technical expertise and practical insight. His multi-disciplinary background allows him to approach complex scenarios with clarity and precision – from commercial lending to high-value investment portfolios.

As a qualified mortgage broker, licensed real estate agent, and accountant, Duane specialises in structuring finance that supports business growth, asset acquisition, and long-term property goals.

Clients trust Duane for his strategic mindset, attention to detail, and straightforward advice. Whether you're a seasoned investor, business owner, or looking to restructure existing finance, Duane brings experience, integrity, and smart solutions to every deal.

Qualifications:
• Licensed Real Estate Agent
• Advanced Diploma in Accounting
• Certificate IV in Finance & Mortgage Broking

DIRECTOR / MORTGAGE BROKER

Justine is passionate about helping Australians feel confident and in control of their finances. She’s known for her ability to turn complex lending scenarios into simple, strategic solutions, with plenty of heart.

She works closely with first home buyers, with an educational focus, guiding them through each step with clarity and care. Justine specialises in lending for the self-employed, and supports clients through debt consolidation to reduce stress, improve cash flow, and create space to plan ahead.

With a background in business management and a strong focus on long term relationships, Justine combines strategy with genuine support. Clients value her straight talking advice, down to earth style, and knack for finding solutions others miss.

Qualifications:
• Advanced Diploma in Business Management
• Diploma in Finance & Mortgage Broking Management
• Certificate IV in Finance & Mortgage Broking

EXECUTIVE ASSISTANT / LOAN PROCESSOR

Sarah is the steady hand behind the scenes, supporting our clients through every stage of the loan journey. With a strong focus on communication, precision, and follow-through, she ensures every detail is handled with care.

She manages the day-to-day flow of documentation, liaises with lenders, and keeps each application moving smoothly from submission to settlement. Her calm, friendly approach helps clients feel supported and informed – every step of the way.

With a background in administration and client services, Sarah brings both structure and warmth to the team. She’s highly organised, solutions-focused, and genuinely cares about making the lending process as smooth and stress-free as possible for every client.

Currently studying to become a mortgage broker, Sarah is deeply invested in client outcomes and is committed to growing her expertise in the industry. Her dedication, curiosity, and client-first mindset make her an invaluable part of the team.

DEDICATED BROKER

Brandon is our dedicated commercial asset and consumer finance broker with three years of industry experience, specialising in delivering tailored funding solutions for individuals and businesses. His approach is centred on efficiency, clarity, and execution, ensuring clients experience a seamless financing process from start to finish.

As the primary point of contact between borrower and lender, Brandon assesses each client’s financial position, identifies suitable lending options, and manages the process end to end, including lender negotiation, submission, and approval. He prides himself on being highly responsive, communicating clearly, and providing consistent support at every stage.

Brandon’s goal is to make financing straightforward and stress-free while achieving the best possible outcome for our clients. His effectiveness is underpinned by strong lender relationships, disciplined financial analysis, and a current understanding of lending policy, market conditions, and regulatory requirements.

CREDIT ANALYST / LOAN PROCESSOR

Tangoun is our Credit Analyst and Loan Processor who supports the business through disciplined operational management and strong attention to detail. She plays a critical role in ensuring accurate administration, compliant documentation, and reliable reporting across day-to-day lending operations.

Process-driven and highly organised, Tangoun manages loan documentation, coordinates information flow between stakeholders, and ensures timelines and requirements are met. Her structured approach keeps systems running efficiently and supports consistent, high-quality outcomes across the business.